Política de frete

Shipping Policy

NÓSTOS™ Shipping Policy

At NÓSTOS™, every piece is created with care and designed to celebrate the places that inspire us. Below you'll find information about order processing, shipping times, and delivery expectations.

Order Processing

Orders are typically processed within 2–5 business days.

During periods of high demand, product launches, holidays, or promotional events, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.


Shipping Times

Estimated delivery times:

United States

  • 7–15 Business Days

Canada

  • 7–15 Business Days

United Kingdom

  • 7–15 Business Days

Europe

  • 7–15 Business Days

Australia & New Zealand

  • 7–15 Business Days

Asia

  • 7–15 Business Days

Delivery times are estimates and are not guaranteed.


Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow a few days for tracking information to update after shipment.


Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local government.

These charges, if applicable, are the responsibility of the customer.


Shipping Delays

While we work hard to ensure timely delivery, delays may occasionally occur due to:

  • Customs inspections

  • Weather conditions

  • Carrier disruptions

  • High shipping volumes

  • Other circumstances beyond our control

NÓSTOS™ is not responsible for carrier-related delays once an order has been shipped.


Incorrect Shipping Information

Please ensure your shipping information is accurate before placing your order.

NÓSTOS™ is not responsible for orders shipped to incorrect addresses provided at checkout.

If you notice an error in your shipping information, contact us immediately at:

support@wearnostos.com

We will do our best to assist before your order enters fulfillment.


Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our support team within 7 days of the expected delivery date.

Include:

  • Your order number

  • Photos of any damage (if applicable)

  • A description of the issue

We will review the situation and work with you toward an appropriate resolution.


Contact Us

For any shipping-related questions, please contact:

support@wearnostos.com

NÓSTOS™

Wear The World.